Security and access
Files uploaded through the member portal are encrypted while being transferred and while stored. You decide what to upload, who to invite, and which records each authorized person may access.
The third-party storage platform protects file transfers with Transport Layer Security (TLS) and stores files using AES-256 encryption. These controls apply to the storage environment used for EnsureLoc member records.
The third-party provider reports that its storage infrastructure uses independently audited data centers meeting SOC 2 and ISO 27001 standards. Those certifications belong to the provider and its infrastructure—not to EnsureLoc as an organization.
Portal access requires an authenticated user account. Members invite trusted people, select which records they may access, and may change or remove permissions through the portal. Additional login verification may be available depending on account configuration.
The portal supports user and file activity reporting for actions such as access, sharing, and downloads. The scope and availability of reporting depend on the provider’s current configuration and service features.
The provider’s published security controls include redundant storage, backup processes, and network safeguards. These controls reduce risk but do not make any online service immune from outages, loss, misuse, or security incidents.
Each customer account is provisioned with its own separate records workspace. Access is governed by the authenticated accounts and access permissions associated with that workspace.
Records guides